Privacy Policy
Who we are
Crater (“we”, “us”) is a marketing and growth partner for home improvement and construction companies. This Privacy Policy explains how we collect, use, and protect your information. Website: https://uscrater.com. Contact: admcrater@gmail.com.
Information we collect
- Information you provide through our ads and forms: When you submit a lead form on Facebook, Instagram, or Google, or contact us through our website, we collect the details you provide — typically your name, email, phone number, ZIP code, and the type of service you’re interested in.
- Information collected automatically: When you visit our website or interact with our ads, we may collect device and usage data (IP address, browser type, pages viewed) through cookies and similar technologies, including the Meta Pixel and Google tags.
How we use your information
- To contact you about the service you requested and provide a free estimate.
- To connect you with the appropriate contractor or service provider.
- To improve and measure the performance of our advertising.
- To respond to your inquiries and provide customer support.
How we share your information
- With the service provider/contractor you requested a quote from, so they can contact you.
- With service providers that help us operate (e.g., CRM, advertising, and analytics platforms such as Meta and Google), who process data on our behalf.
- When required by law, or to protect our rights and safety.
We do not sell your personal information.
Cookies and tracking
We use cookies and pixels (including the Meta Pixel and Google tags) to measure ad performance and improve your experience. You can control cookies through your browser settings.
Data retention
We keep your information only as long as needed for the purposes above, or as required by law. You may request deletion at any time.
Your rights
You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time (for example, by replying “STOP” to a text or using the unsubscribe link in an email). To make a request, contact us at admcrater@gmail.com.
Contact
Questions about this policy? Email admcrater@gmail.com.